Free shipping to Andorra on all orders above €545.00

Customer Service

Need some help? If our FAQs page hasn't already answered your question, send us a message and we will respond as soon as possible. If your query relates to a specific order or product, please include your order number or product details.

We've recently moved to a new e-commerce solution. For orders placed prior to February 19th 2025 please contact our Customer Support Team at speed@shannon.baby

Japan Customer Service

Phone : 050-1722-4164 Email : speed@shannon.baby

Available 10am - 6pm JST MON-FRI (except public holidays)

International Customer Service

Email : speed@shannon.baby (Email only)

Available 10am - 6pm JST MON-FRI (except public holidays)